Davies Group’s top priority is providing our customers with optimal service, tailored to defined claims needs. Our personnel and organization reflect our dedication to excellence. Throughout our growth, Davies Group has continued to adhere to the principle upon which we were founded — delivering claims management expertise and customized solutions to our partners.

At Davies Group, skilled claims management is our sole function. Our skilled and experienced professional staff formulates strategies for effective and prompt claims investigation, evaluation, and resolution areas critical to controlling the costs of your risk management program. Our aggressive, hands-on approach ensures we deliver the best service in the industry.

Davies Group’s approach to proactive property and liability claims handling leads to a more efficient and competent service that maximizes savings and generates better results sooner.

Our claims staff must meet the following corporate standards:

• Twenty-four-hour, three-point contact
• Continuous re-evaluation of action plans to bring claims to timely resolution
• Maintenance of current diaries to ensure frequent review of claims status
• Ongoing communication with all involved parties
• Close monitoring of outside vendor services

Davies Group is committed to providing you with:

• Service based on professionalism and integrity
• Staff and organization dedicated to excellence
• Customer-focused management philosophy
• Consistently superior service delivery
• Personal commitment to quality
• Strong, long-term relationships

Loss Control is a risk management technique that seeks to reduce the possibility that a loss will occur and/or reduce the severity of those that do occur.  Partnering with Illinois Municipal Insurance Cooperative to prevent workplace injuries not only prevents loss and unnecessary expense, but preserves the pledge you make to your employees to provide them with a safe workplace. The safety and loss control programs offered by Illinois Municipal Insurance Cooperative are designed with these factors in mind.

Gallagher Bassett has helped organizations of all types develop and maintain successful safety and risk control programs. Our mission is to provide you with timely delivery of quality consulting services that result in a tailored program that aggressively manages property/general liability and related loss costs, improves operational efficiency, and most importantly, affords you the opportunity to focus on your first priority – your municipality.

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